Reservation Payment Policies & Information
Reservations must be guaranteed to a valid credit card at the time of booking. We never want you to worry about getting in late. Once payment is guaranteed, your room will be held until your arrival, regardless of the hour.
Guests under the age of 18 years must stay in a guest room with a guest 18 years or older who shall assume responsibility for their care during their stay.
A credit or debit card is required for all non-included purchases made at Westmark Hotel properties. Cash is not accepted for items such as room nights, meals, drinks, retail goods, and optional tours. However, we recommend having cash on hand for optional gratuities.
Cancellations must be made the day prior to arrival by 6 PM local hotel time for a full refund*. If a reservation is not cancelled and the guest does not arrive, one night’s room and tax will be charged to the credit card used to guarantee the reservation.
*Non-refundable rates require full payment at time of booking and are non-refundable once purchased or upon cancellation.
Group Booking Policies
If you are interested in visiting a Westmark hotel property with a tour group, for a reunion, family gathering, celebration, meeting, or conference, we’d love to help you arrange your stay. Please contact Laurie McKim for more information at [email protected]
- Rooming list is due 30 days prior to arrival
- Deposits are refundable if cancelled 90 days prior
- Baggage fees: $5.35 per person, roundtrip
- Extra person fee: $20 per person in room
- Group meal prices are available upon request.
Public Health and COVID-19 Practices and Procedures
Details can be found here
TERMS AND CONDITIONS FOR USING THE WESTMARK HOTELS WEB SITE
These are the terms and conditions under which we offer you access to our Web site (site). Please read them carefully. Additional terms and conditions may apply to reservations, purchases of goods and services, downloads from and other uses of portions of this site. Westmark Hotels (We/Us/Our(s)) reserves the right to revise these terms and conditions, and any other agreements, policies or terms incorporated by reference herein, and any other agreements, policies or terms incorporated by reference, at any time without notice. By using this site subsequent to the revision, you agree to be bound by such changes. Your use of our site will be considered to be your acceptance of these terms and conditions and any of the additional terms and conditions (collectively, Terms and Conditions). If you find the Terms and Conditions to be unacceptable, you must immediately terminate your use of our site.
This site is owned and operated by Westmark Hotels, Inc. (Westmark), a Holland America Line company. All contents of this site are ©2001-2020 Westmark Hotels Inc., 450 Third Ave West, Seattle, Washington 98119 (U.S.A.). All right, title and interest (including all copyrights, trademarks, and other intellectual property rights) in this Web site belong to Westmark and its affiliates, subsidiaries, successors or assigns. In addition, the names, images, and other indicia identifying our products and services are our proprietary marks. The trademarks owned by us are included in these Terms and Conditions. All other copyrights, trademarks, and other intellectual property rights referred to in this Web site belong to their respective owners.
2.1 Except as expressly provided in this section, nothing contained in this Web site shall be construed as conferring any license or right, expressly, by implication, by estoppel or otherwise, under any of our intellectual property rights, or under any third party’s intellectual property rights. No part of this Web site (including, without limitation, text, graphics, button icons, audio and video clips, digital downloads, data compilations or software) may be copied, reproduced, republished, uploaded, posted, modified, transmitted or distributed in any way, nor may any derivative works be made from materials on this site, without written authorization from Westmark. This prohibition extends to the use of any such material on any other Web site or computer network environment. It also means that you may not use any “robot,” “spider” or other automatic device, or a program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the material found on this site, without the prior written authorization of Westmark.
2.2 Unless you are a travel agent or media company engaged in marketing Westmark’s services, you are hereby granted a nonexclusive, nontransferable, limited license to view, reproduce, print and distribute materials from this Web site, and/or download one copy of materials from this site onto any single computer. This license is limited to your personal, non-commercial home use only and is subject to your keeping intact all copyright and other proprietary notices.
3. DISCLAIMER OF WARRANTIES/LIMITATION OF LIABILITY
The documents, graphics and images published at this Web site could include inaccuracies or typographical errors. Additionally, we reserve the right to modify the information contained in this Web site without notice. We make no commitment, however, to update the information contained in this Web site. We further do not accept responsibility for the function or malfunction of any software downloaded from this site. Consequently,
3.1 TO THE EXTENT PERMITTED BY LAW, THE MATERIALS IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED.
3.2 THE MATERIALS ON THIS SITE MAY INCLUDE INACCURACIES, TYPOGRAPHICAL OR CLERICAL ERRORS.
3.3 TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WESTMARK AND ITS AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT.
3.4 WESTMARK DOES NOT WARRANT THAT YOUR USE OF THIS SITE WILL BE AVAILABLE IN ALL LOCATIONS, UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
3.5 WESTMARK DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS ON THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, APPROPRIATENESS, OR OTHERWISE. YOU (AND NOT WESTMARK) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION.
3.6 UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR WILLFUL MISCONDUCT, SHALL WESTMARK, OUR OFFICERS, EMPLOYEES, CONTRACTORS, SUBCONTRACTORS, SUPPLIERS, AGENTS, AFFILIATES, SUBSIDIARIES, SUCCESSORS OR ASSIGNS BE LIABLE TO ANY PARTY FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING, FOR EXAMPLE, FOR LOST PROFITS OR LOST OPPORTUNITY), THAT RESULT FROM YOUR USE OF, OR YOUR INABILITY TO USE, THE MATERIALS IN THIS SITE, EVEN IF WESTMARK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER OR NOT BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE. THE TERM “DAMAGES” INCLUDES WITHOUT LIMITATION, ATTORNEY FEES, ANY LOST PROFITS, BUSINESS INTERRUPTION, AND LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM. IN NO EVENT SHALL WESTMARK’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS WEBSITE.
3.7 SINCE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND/OR THE EXCLUSION OF IMPLIED WARRANTIES, SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
3.8 THIS SITE MAY CONTAIN LINKS TO OTHER WEB SITES WHICH ARE COMPLETELY INDEPENDENT OF THIS WEB SITE. WE MAKE NO REPRESENTATION OR WARRANTY AS TO THE ACCURACY, COMPLETENESS, OR AUTHENTICITY OF THE INFORMATION OR OPINIONS CONTAINED IN ANY SUCH LINKED WEB SITE, AND ANY LINK TO ANOTHER WEB SITE SHALL NOT IN ANY MANNER BE CONSTRUED AS AN ENDORSEMENT BY US OF THAT WEB SITE, OR OF THE PRODUCTS OR SERVICES DESCRIBED OR THE OPINIONS OF THIRD PARTIES EXPRESSED THEREIN. WESTMARK IS NOT RESPONSIBLE OR LIABLE, WHETHER DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE, LOSS OR CLAIMS BY OR IN CONNECTION WITH YOUR USE OR RELIANCE ON ANY CONTENT, PRODUCTS, ADVERTISING, MATERIALS, SERVICES OR RESOURCES AVAILABLE ON OR THROUGH SUCH WEBSITES.
Westmark or one of its affiliates owns all right, title and interest in and to all Westmark trademarks, service marks, logos and trade names included in this site including WESTMARK® and the Westmark design logo shown below. Unless authorized in writing by Westmark, you may not use any of these for any purpose.
If you are reserving travel on this site, you may only use the site to make legitimate reservations. Speculative, false or fraudulent reservations of any kind are prohibited.
Please familiarize yourself with the Westmark booking and cancellation policy.
Although Westmark seeks to verify the accuracy of information on this web site, mistakes may occur. Consequently, Westmark reserves the right to refuse or rescind any booking which Westmark concludes was made on the basis of erroneous or incorrect information on this web site (such as typographical errors or other mistakes as to specified pricing).
7. OTHER WEB SITES
There may be places on our site from which you may link to other Web sites that are operated by persons or companies other than Westmark. You should familiarize yourself with any terms, conditions and privacy policies of these other Web sites before using them. Westmark does not endorse any other Web sites nor do we assume any responsibility for their content or any liability as a consequence of your use of any other Web sites. Consequently, if you elect to access these other Web sites, you do so at your own risk.
8. LIMITATIONS ON USE
You may not post or transmit on or through this site any material that:
- is unlawful, threatening, abusive, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane;
- could constitute or encourage criminal conduct, give rise to civil liability or otherwise violate any law;
- infringes the copyright or other intellectual property rights of any third party;
- advertises or offers to sell any goods or services;
- interferes with the proper working of this site;
- would impose an abnormal burden or load on the site’s infrastructure; or
- contains a bug, virus or other harmful item.
9. AGE CONSIDERATIONS
Westmark does not knowingly use this site to market products to, or solicit information from, people under the age of 18. Use of this site by people under age 18 should only occur with the consent of a parent or guardian.
10. INJUNCTIVE RELIEF
Any violation of these Terms and Conditions may cause irreparable damage to Westmark for which there may be no adequate remedy at law. Accordingly, you agree that Westmark will be entitled as a matter of right to an injunction issued by any court of competent jurisdiction restraining such violation or attempted violation of these Terms and Conditions by you. You agree that no bond or other security shall be required in connection with such injunction.
11. GOVERNING LAW IN CASE OF DISPUTE
This site is controlled and operated by Westmark from its offices within the State of Washington, United States of America. These terms shall be governed by and construed in accordance with the laws of the State of Washington, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in Seattle, King County, Washington and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.
These Terms and Conditions incorporate by reference any notices contained on this Web site and constitute the entire agreement with respect to your access to and use of this Web site. Any provision of these Terms and Conditions which is determined by a court of competent jurisdiction to be unenforceable in any jurisdiction shall be severable from these Terms and Conditions in that jurisdiction without in any way invalidating the remaining provisions of these Terms and Conditions. The unenforceability of any provision in a given jurisdiction shall not make that provision unenforceable in any other jurisdiction.
13. MISCELLANEOUS TERMS
13.1 Your being permitted to use this site will not be construed as creating any joint venture, partnership, employment or agency relationship between you and Westmark.
13.2 In the event of litigation involving the use of this site, the prevailing party will be entitled to recover its reasonable attorneys’ fees and costs.
13.3 This is the entire agreement between you and us relating to the subject matter herein and cannot be modified except in writing, signed by both you and a corporate officer of Westmark.
13.4 These Terms and Conditions are effective until terminated by Westmark, for any reason, with or without notice. Upon termination, you must destroy all materials obtained from this site and all copies thereof, whether made under the terms of these terms or conditions or otherwise.